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IONX.digital

24/7 DXP and E-commerce Platform Monitoring & Support

Ensuring Stability, Performance, Security & Growth

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One Place to Be Safe

Simple Monthly Contracts for Comprehensive Security and Full-Service Support

Platform Maintenance & Growth

Ensuring stable operation and ongoing optimization of DXP and e-commerce platforms.

Design & Content Support

In-house graphic designers and content editors to refine your user experience.

Specialized Development

Access to front-end, back-end, and DevOps professionals for technical support and enhancement

Cybersecurity

24/7 proactive monitoring to safeguard your platform from cyber threats

Full Customer Experience Service

Our business analysts provide insights and strategies to maximize your platform's revenue potential

Global 24/7 IT Support with ITIL Standards – Comprehensive Security and Service for Demanding Platforms

IONX.digital offers a seamless, all-in-one solution for businesses seeking to protect and enhance their DXP and e-commerce platforms. Through our simple monthly contracts, we provide full access to a team of specialists across all critical IT disciplines. Our experts in cybersecurity, front-end and back-end development, DevOps, design, content management, and business analytics work tirelessly around the globe, ensuring your platform is supported 24/7, regardless of time zone or location.

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We operate under the ITIL (Information Technology Infrastructure Library) standard, ensuring that our services not only meet the highest industry benchmarks but also prioritize the secure flow of information at every stage. This allows us to deliver reliable, top-tier support to even the most demanding clients, focusing on stability, security, and continuous growth.

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With IONX.digital, you benefit from global expertise and a constant commitment to excellence, ensuring your IT systems are in safe hands around the clock.

IONX.digital

IONX GROUP LTD. 

Company number: 14168493

Tax number: 4596321734

Address: 7 Bell Yard, London, England, WC2A 2JR

Privacy policy This privacy policy describes how we process information about you, including personal data and cookies, or "cookies. 1. General information This policy applies to the Website, operating at url: IONX.digital The Service Operator and Personal Data Administrator is: IONX Group LTD. Operator's e-mail contact address: www@ionx.digital The Operator is the Administrator of your personal data with regard to the data provided voluntarily on the Website. The Website uses personal data for the following purposes: Running a newsletter Conducting online chat type conversations Handling inquiries through the form Fulfillment of ordered services Presenting offers or information The Service performs functions of obtaining information about users and their behavior in the following ways: Through voluntarily entered data in the forms, which are entered into the Operator's systems. By storing cookies (so-called "cookies") in the end devices. 2. Selected data protection methods used by the Operator The login and personal data entry sites are protected in the transmission layer (SSL certificate). This ensures that personal and login data entered on the site are encrypted on the user's computer and can only be read on the target server. The Operator periodically changes its administrative passwords. In order to protect data, the Operator regularly makes security copies. An important element of data protection is the regular updating of all software used by the Operator to process personal data, which in particular means regular updates of software components. 3. Hosting The service is hosted (technically maintained) on the operator's servers: Google. The exact data handling policy of the cloud provider: https://policies.google.com/privacy?hl=pl 4. Your rights and additional information about how your data is used In certain situations, the Administrator has the right to transfer your personal data to other recipients, if this is necessary to perform the contract concluded with you or to fulfill the obligations incumbent on the Administrator. This applies to such groups of recipients: hosting company on the basis of entrustment Your personal data processed by the Administrator for no longer than it is necessary to perform the related activities specified by separate regulations (e.g. on accounting). With regard to marketing data, data will not be processed for longer than 3 years. You have the right to request from the Administrator: access to personal data concerning you, their rectification, deletion, restriction of processing, and data portability. You have the right to object, with respect to the processing indicated in 3.3 c), to the processing of your personal data for the purpose of carrying out the legitimate interests pursued by the Administrator, including profiling, with the right to object not being exercisable if there are valid legitimate grounds for processing that override your interests, rights and freedoms, in particular the establishment, assertion or defense of claims. You may complain about the Administrator's actions to the President of the Office for Personal Data Protection, 2 Stawki Street, 00-193 Warsaw. Providing personal data is voluntary, but necessary to operate the Service. Automated decision-making, including profiling for the purpose of providing services under the concluded agreement and for the purpose of direct marketing by the Administrator, may be undertaken in relation to you. Personal data is not transferred from third countries in terms of data protection regulations. This means that we do not send them outside the European Union. 5. Forms The Service collects information voluntarily provided by the user, including personal information, if provided. The Service may record information about connection parameters (time stamp, IP address). The Service, in some cases, may record information to facilitate linking the data in the form to the e-mail address of the user filling out the form. In this case, the e-mail address of the user appears inside the url of the page containing the form. The data provided in the form is processed for the purpose resulting from the function of the specific form, e.g. to perform the process of service request or business contact, registration of services, etc. Each time the context and description of the form clearly informs what it is used for. 6. Logs Information of users' behavior on the site may be subject to logging. This data is used to administer the site. 7. Digital marketing mechanisms The operator uses statistical analysis of website traffic, through Google Analytics (Google Inc., based in the USA). The operator does not transmit personal data to the operator of this service, only anonymized information. The service is based on the use of cookies on the user's terminal device. Regarding the information about user preferences collected by the Google advertising network, the user can view and edit the information resulting from cookies using the tool: https://www.google.com/ads/preferences/ 8. Information about cookies The Website uses cookies. Cookies (so-called "cookies") are IT data, in particular text files, which are stored in the Service User's terminal equipment and are intended for use on the Service's websites. Cookies usually contain the name of the website they come from, the time they are stored on the terminal equipment and a unique number. The entity placing cookies on the Service User's terminal equipment and accessing them is the Service operator. Cookies are used for the following purposes: maintaining a session of the Website user (after logging in), thanks to which the user does not have to re-enter his/her login and password on each subpage of the Website; realization of the purposes specified above under "Important marketing techniques"; The Website uses two main types of cookies: "session" (session cookies) and "permanent" (persistent cookies). "Session" cookies are temporary files that are stored on the User's terminal device until the User logs out, leaves the website or shuts down the software (web browser). "Permanent" cookies are stored on the User's end device for the time specified in the parameters of the cookies or until they are deleted by the User. Web browsing software (Internet browser) usually allows the storage of cookies on the User's terminal device by default. Users of the Website may change their settings in this regard. The web browser makes it possible to delete cookies. It is also possible to automatically block cookies Detailed information on this subject is contained in the help or documentation of the Internet browser. Restrictions on the use of cookies may affect some functionalities available on the Website. Cookies placed on the Website User's terminal equipment may also be used by entities cooperating with the Website Operator, in particular this concerns companies: Google (Google Inc. based in the USA), Facebook (Facebook Inc. based in the USA), Twitter (Twitter Inc. based in the USA). 9. Managing cookies - how to give and withdraw consent in practice? If you do not wish to receive cookies, you can change your browser settings. We stipulate that disabling cookies necessary for authentication processes, security, maintenance of user preferences may hinder, and in extreme cases may make it impossible to use the websites To manage your cookie settings, select the web browser you are using from the list below and follow the instructions: Edge Internet Explorer Chrome Safari Firefox Opera Mobile devices: Google Android Apple iOS Huawei OS Windows Phone

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